Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to the agent)
- Holding Deposit 1 weeks rent
- Deposit 5 weeks rent

During the tenancy (payable to the agent)
- Payment of £50 per agreed variation if you want to change the tenancy agreement
- Payment of interest for the late payment of rent at a rate of 3% above the Bank of England Base Rate
- Payment of £15 per hour for the reasonably incurred costs for the loss of keys/security devices as well as the actual cost of replacing and lost keys/security devices.
- Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities i.e. gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Homes is a member of Client Money Protect (CMP) and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agents website or by contacting the agent directly.